Frequently Asked Questions
Q
What is the Minimum Order Quantity (MOQ)?
We offer as low as 1 piece for available stock with our own logo if you need the product as a sample or trial. Normally, we accept 500-1000pcs for customized branding. If you accept neutral products and neutral packaging, we accept a much smaller MOQ, up to 100pcs. Please feel free to discuss with us to find flexible and practical solutions for your requirements.
Q
How do you manage quality control?
We implement a reliable and strict quality control system with 100% aging testing before packaging. We also welcome client-appointed third-party inspections. We care about our products' quality as the lifeblood of our brand and spare no efforts in quality control throughout the entire production process, from raw materials to the final product.
Q
What payment methods are accepted?
We recommend Trade Assurance. We also accept T/T, Western Union, Cash, and other options. D/P, D/A, and L/C are equally acceptable.
Q
What are the available shipping methods?
Usually, we ship via DHL, UPS, FedEx, TNT, etc. For bulk shipments, we can also ship by air or by sea depending on your demand. EXW, DDU, DDP, FOB, CIF, DAP and all standard terms are available. We are dedicated to optimizing your logistics costs as part of our joint success.
Q
What is the typical production lead time?
We can manufacture and deliver products within 30-45 days after receiving your confirmed design files. Lead times can be even shorter for neutral products with neutral packaging when starting with a small trial order.
Q
Do you offer dropshipping services?
Yes, we do. Please contact us to discuss details so we can grow the business together.